1. if you cancel your reservation 21 or more days prior to the scheduled arrival date of the private tour, your entire payment will be refunded.
2. If you cancel in 20 – 12 days prior to the scheduled arrival date of the private tour, the 50% of your down payment will be refunded.
3. Not-refundable for cancellation made at any time less than 11 days.
4. Custom designed bookings will always have a €25.00 per person not-refundable penalty for cancellation made at any time after the booking has been confirmed.
Multi-day Holiday Packages
For all packages, air tours and cruises, in addition to the above mentioned fees passengers are liable for all cancellation fees charged by the specific hotel / airline / cruise line used.
In all cases hotels, air-tickets, ferry tickets, tours canceled 60 days prior to departure will incur full cancellation fees. Also for a non-show full cancellation fees will apply.
Cancellations 60 to 50 days prior to arrival: 30% charge of total package price
Cancellations 49 to 40 days prior to arrival: 50% charge of total package price.
Cancellations 39 to 31 days prior to arrival: 80% charge of total package price
Cancellations 30 days prior to day of arrival & no-show: No refund